Privacy Policy
Last updated 2026-09-23.
Who we are
CaliTitle24 Energy Compliance provides Title 24 energy compliance documentation and field verification services in California. Contact us at reports@calititle24.com or (213) 536-9392.
What we collect
When you request a quote we collect your name, phone number, email address, project address and any notes or drawings you send. Project drawings and the documentation we produce are retained as part of our professional records. If you use the on-site voice or chat assistant, the conversation is handled by our AI assistant provider (Dialora) on our behalf so that we can respond to your enquiry and keep a record of the request; details you give the assistant — such as your name, phone number, email and project address — are stored with us like any other enquiry.
Why we collect it
To quote and produce your compliance documentation, register documents with approved data registries where required, schedule field verification, and meet our professional record-keeping obligations. We do not sell personal information. We share it only with service providers who help us operate (including the AI assistant, form processing and scheduling), and with data registries and building departments where the compliance process requires it.
How long we keep it
Project records are retained for seven years to support any subsequent question about compliance documentation. Enquiries that do not become projects are deleted within 24 months.
Your California privacy rights
Under the California Consumer Privacy Act as amended, California residents may request access to, deletion of, or correction of personal information we hold, and may opt out of any sale or sharing. We do not sell or share personal information as the CCPA defines those terms. Email reports@calititle24.com to exercise any right. We will not discriminate against you for making a request.
Text messaging
If you text us, we will reply by text. Message and data rates may apply. Reply STOP to opt out.
Cookies
This website sets no advertising cookies. We use Google Analytics 4, with IP anonymisation enabled, to understand which pages are useful and how visitors reach us; it sets first-party cookies and does not identify you personally. You can opt out with the Google Analytics browser add-on or by blocking cookies in your browser. The on-site assistant may store a short-lived value in your browser so that it does not repeatedly prompt you during the same visit.